Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application. http://www.conferoinc.com/
Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers. http://www.iccds.com/
National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services. http://www.servicetrac.com/
Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information. http://www.theshadowagency.com/
Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information. http://Suttermarketing.com/
Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers. http://www.hndsight.com/
Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available. http://www.arllc.com/
Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry. http://www.itsincognito.com/
Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application. http://www.baiservices.com/
A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance. http://www.creativeimage.net/
Customer service consulting company. Material for prospective and actual secret shoppers, details for prospective clients, and contact information. http://www.genesisgrp.com/
Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application. http://www.athpower.com/
Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information. http://www.shopperscritique.com/
Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business. http://www.mystery-shoppers.com/
Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and cl http://www.serviceexcellencegroup.com/
Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application. http://www.certifiedreports.com
Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available. http://satisfactionservicesinc.com
Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application. http://www.acpview.com/
Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America. http://www.serviceintelligence.com/
Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers. http://www.secretshoppercompany.com/
Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs. http://www.infotelinc.com/
Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers. http://www.sqm.ca/
Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items. http://www.volition.com/mystery.html
Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application. http://www.acemysteryshopping.com/
Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application. http://www.ASAPittsburgh.com/
Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper. http://persontopersonquality.com/
Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application. http://www.speedmarkweb.com/
Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices. http://www.barryleedsassoc.com/
Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria. http://www.spgweb.com/
Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource. http://www.shoppercomments.com/
Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers. http://www.servicesense.com
Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee). http://mysteryshoppercentral.homestead.com/index1.html
Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels http://www.cv-market.com
Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback. http://www.Kinesis-CEM.com
A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico. http://www.premierservice.ca
