Organizational, like human, memory requires a great deal of effort to build. The process of "teaching" an organization the explicit knowledge it needs to remember can be costly, especially since we cannot foretell what knowledge will prove to be the most useful. Much recorded information will become obsolete before it is ever needed again. Other knowledge we would prefer not to remember. If organizations, like people, remember what they did wrong, they are less likely to repeat their errors. But if they remember too many of their worst experiences, they are less likely to take necessary risks
The immediate aim is to develop a prototype of a Group Memory System (GMS) to support project team members' activities and the knowledge dissemination between them. http://www.cs.york.ac.uk/mis/research4.htm
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Member of the Faculty of Information Studies at the University of Toronto, where he lectures in the areas of organizational behavior, organizational learning, and decision making. http://choo.fis.utoronto.ca
Otto Kühn & Andreas Abecker. A core concept in discussions about technological support for knowledge management is the Corporate Memory. A Corporate or Organizational Memory can be characterized as a comprehensive computer system which captures a compan http://www.jucs.org/jucs_3_8/corporate_memories_for_knowledge